FAQ

A: Yes, we can provide product samples for you to evaluate before placing a wholesale order. Please contact our sales team with your sample request, and they will guide you through the process.

A: Yes, we offer private label and custom packaging options for certain products, depending on the minimum order quantities. Please contact our sales team to discuss your specific private label or packaging requirements.

A: Our MOQ varies depending on the product type. Please contact us with your specific product requirements, and we will provide you with the relevant MOQ information.

A: Yes, you can mix different products in one order, as long as you meet the MOQ for each product type. This allows you to have a diverse range of products for your retail store or business.

A: We prioritize the safety and quality of our pet products and ensuring compliance with relevant safety standards and regulations. If you require specific certifications or documentation for a product, please contact our sales team for assistance.

A: We accept returns and exchanges for damaged or defective products within a specified time frame. Please review our return and exchange policy and contact our customer service team if you need to process a return or exchange.